When it comes to plumbing problems, you can be sure that they will happen at the most inconvenient of times. That’s why it is so important, particularly when you have time constraints, to choose the most reputable plumbing company you can find. We always advise new homeowners to choose a range of contractors before they need them, so that when an emergency occurs, your plumber of choice is a mere phone call away.
But how do you choose a reputable plumber without the opportunity to vet them based on their services performed? The best way to go about finding a plumber is to search Google for “plumber + your city” and then checking out the top 3 companies.
Follow these simple tips to learn how you can determine whether a plumber will be able to deliver in an emergency situation:
Reviews: Check out online reviews to see how people rate the plumbing companies in your region. People are quicker to complain than to compliment, but even complaints can give you an idea of how the companies respond.
Track Record: How long has the company been in business? Many new companies fold in the first year or two, so if a company has been in business for more than 5 years, you can safely deduce that they are good at their craft. The longer a company has been in business, is a good indication of their expertise.
Company Size: If you frequently see a company’s branded vans driving around your neighborhood, you can assume that they are trusted in the area. A company with a large fleet of vehicles is usually able to respond quickly to emergency call outs.
Affiliations: Check the company to see if they are affiliated with the Better Business Bureau and whether they are registered and bonded. Should something go wrong, you want to know that they will sort it out without too much inconvenience with you. Their reputation is at stake and they will take every effort to ensure your customer satisfaction.
Warranties / Guarantees: While every website carries a disclaimer, it is a good idea to see whether the company offers workmanship guarantees and warranties on their materials.
Trenchless Plumbing: Knowing that your plumbing issues can be resolved without the need for digging trenches can be a huge relief. Trenchless plumbing is quicker and requires no additional contractors to be hired to repair upended lawns, landscaping, floors or walls.
Emergency Response Plumbing: Most importantly, you will want to be sure that your plumbing company of choice offers 24/7 emergency response plumbing.
Once you have spent some time researching the companies, it would be wise to take down the number of your preferred plumber, and keep it in a safe place. That way, when a plumbing emergency occurs, you can quickly and easily access the number and call the plumber right away.